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I have a question please help

This is a discussion on I have a question please help within the General PS3 Discussion forum, part of the Everything PlayStation; Ok, so a few months back I started to get an error whenever I test my Internet connection, everything would ...

  1. #1
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    nader-M_'s Avatar


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    I have a question please help

    Ok, so a few months back I started to get an error whenever I test my Internet connection, everything would succeed but the download speed and upload speed would go straight to failed, I contacted Sony and told them about the problem and they gave me steps to do, I did them all and I still got the same results, can anyone here help me?

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  2. #2
    Nope, nothing
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    Have you tried getting in contact with your Internet Service Provider?

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    Call your internet company man, they will prob get you to open some ports on your modem/router

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  4. #4
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    You should call your internet provider. I'm pretty sure they can help you with your situation!

    Good luck!

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    That's weird, if everything in the beginning worked fine and now you have errors? Maybe they changed something on the settings of your internet?

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    sometimes ur modem or router has to have a gateway installed to allow ur ps3 connection to go thru as intended. if you call customer support for your device, the will guide u on how to do it

  7. #7
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    Question: Are you trying to connect the Internet via cable or using WI-FI?
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    Quote Originally Posted by KoKeX View Post
    Question: Are you trying to connect the Internet via cable or using WI-FI?
    Im using cable ATM, I tried using wifi, same thing

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  9. #9
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    That's strange... You should give a call to your Internet supplier because if you did it, and it works; and the next doesn't work anymore; the Internet is the problem!
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    I went to my cousins house and took my ps3 with me to see if it really is the Internet, he has a different ISP than me, but still the same results -_-

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  11. #11
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    that's usually how it is for me
    it will say failed, but is it still loading? wait just a few more minutes and you will see your speeds
    why it does that? who knows or cares, but it does still work eventually
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